{"schema_version":"1.0","title":"UK broadband renewal decision summary","canonical_url":"https://squarepegmoney.co.uk/broadband-check","date_checked":"2026-09-16","jurisdiction":"United Kingdom","household_categories":["Broadband","Landline","Pay TV"],"permitted_actions":["STICK","NEGOTIATE","COMPARE","WAIT"],"recommendation_rules":[{"when":"Minimum term has ended and service is satisfactory","action":"NEGOTIATE","reason":"Ask the current provider for its best available deal before switching."},{"when":"Minimum term has ended and the current offer is not competitive or the service no longer fits","action":"COMPARE","reason":"Compare full contract cost, speed, service and any price changes."},{"when":"Customer is still in contract and the exit charge outweighs the benefit of changing","action":"WAIT","reason":"Record the contract end date and review before it arrives."},{"when":"Current contract remains suitable and competitively priced","action":"STICK","reason":"Changing for its own sake can add cost or disruption."},{"when":"Customer receives Universal Credit, Pension Credit or another qualifying benefit","action":"COMPARE","reason":"Check eligibility for an Ofcom-listed social tariff before ordinary deals."}],"official_facts":[{"claim":"Providers must warn customers before a minimum contract term ends and give residential customers information about their best tariffs.","source_url":"https://www.ofcom.org.uk/phones-and-broadband/service-quality/helping-consumers-get-better-deals"},{"claim":"Broadband and landline customers can switch network through One Touch Switch by contacting the new provider.","source_url":"https://www.ofcom.org.uk/phones-and-broadband/switching-provider/simpler-broadband-switching-is-here"},{"claim":"Social tariffs are cheaper broadband and phone packages for people receiving Universal Credit, Pension Credit and some other benefits.","source_url":"https://www.ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs"},{"claim":"For new contracts from 17 January 2025, inflation-linked or percentage-based price-rise terms are prohibited; any in-contract rise must be clear in pounds and pence.","source_url":"https://www.ofcom.org.uk/phones-and-broadband/bills-and-charges/ofcom-bans-mid-contract-price-rises-linked-to-inflation"}],"commercial_relationships":"Square Peg may earn from clearly marked comparison links, but this checker links to the Household Check first and does not rank decisions by commission.","savings_status":"No saving is claimed. Results are recommendations based on the answers supplied, not verified outcomes.","safety":"If essential bills are unaffordable, seek free independent support before taking on new credit or cancelling an essential service."}